Contact information


We are committed to providing clear, reliable, and efficient customer support. Please review the information below before contacting us.

Primary Contact Method

For all inquiries, support requests, or order-related issues, please contact us via email at:

contact@mimilume.com

Our team monitors this inbox regularly and aims to respond within 1–2 business days.

Information to Include

To help us assist you as quickly as possible, please include:

  • Your full name

  • Your order number (if applicable)

  • A detailed description of your inquiry or issue

  • Any relevant photos or supporting documentation

Support Availability

At this time, customer support is available exclusively via email.
We currently do not offer assistance through phone calls, social media, or other communication platforms.

Please direct all support requests to contact@mimilume.com.

Privacy & Confidentiality

Any information shared with us will remain confidential and will only be used to assist with your request. We do not share customer information with third parties without consent.

If you have any additional questions, feel free to reach out to us anytime at contact@mimilume.com.

Thank you for choosing Mimilume.